Issue Feedback Report Form Date of Incident Time of Incident Select the Branch Leeds Bradford Halifax Manager on Duty Details of the Incident Customer Table / Order Number (if available) Staff Members Involved Immediate Action Taken Customer Reaction After Resolution Satisfied Still Unhappy Escalated Complaint Comments Root Cause of the Issue (tick all that apply) Delay in service Incorrect order / missing items Poor staff attitude / communication Cleanliness / hygiene issue Payment / billing issue Other Manager’s Notes & Follow-Up Required Staff Accountability & Learning Point Manager Signature Staff Signature (if applicable) SUBMIT
